Strategy Analytics recently studied the Chrysler Uconnect radio system and offered some comparisons with the MyFord Touch/Sync radio.
Analyst Chris Schreiner said that Chrysler one-ups Ford on the touch screen display’s ease of use but Ford has better voice control.
“[For] ease of accessing features using the touchscreen, Uconnect is better than MyFord Touch. However, MyFord Touch is a much better voice system, mostly because you can use voice for pretty much everything. The voice interface is much too limited in Uconnect, and not available for the functions for which it is most needed…” said Schreiner.
Users of the Uconnect were generally impressed with the ease of locating and accessing phone, radio, navigation and Sirius TravelLink features. And they liked TravelLink, the study found.
But the voice interface fell short as it did not provide control over navigation or points of interest or music on the 2011 Dodge Journey with an integrated Garmin navigation system.
“Uconnect must introduce this capability in order for consumers to be able to safely interact with music and navigation features while driving,” said Strategy Analytics’ Kevin Nolan. “Voice interfaces are particularly important for these types of complex tasks.”
The new report is called Chrysler Uconnect Makes Feature Discoverability Simple.
Source: Strategy Analytics