So here we have it from Ford CEO Alan Mulally that yes, there are some problems with the Sync and MyFord Touch. And Ford will address them in the fashion of a consumer electronics company.
“We have just a few issues with some of the newer technologies associated with Sync and MyFordTouch,” he told reporters Tuesday. “It’ll be a lot like consumer electronics where we’ll rapidly bring innovation, but also continue to improve it,” he said according to Bloomberg news service.
A Group VP Bennie Fowler, said Ford is adjusting the Sync system based on the feedback it’s getting from critics.
Only 20 percent of truly new and innovative car radio products survive, we’ve been told, so Ford took a big gamble with the Sync, and it generally paid off. Also it showed the way for the future of car electronics.
But Ford might want to remember that 20 percent statistic going forward. Emulating consumer electronics companies isn’t all it’s cracked up to be.
Source: Automotive News