A secret sauce for managing your employees is offered here for all retailers by head of the In Car Experts (ICE) buying group, Rob Elliott.
A happy employee who is excited to come to work is far more profitable to your business than a bored, detached employee. Every store owner knows this, but here’s two useful videos to help you put some great employee management ideas into practice.
“You feel like it shouldn’t be my job to worry about my employees’ well-being, but the reality is people are people whether at work or at home,” said Elliott. His videos show how to create a work “culture” that supports employees. According to Elliott, an engaged, supported, well-motivated team of employees can make a shop 3 to 4 times as profitable as one with a disengaged staff.
“I spent almost 20 years building my retail store and wasted the first 10 figuring stuff out when it was already figured out and documented. That is why I am trying to help other businesses. The first step is they must realize that their business is fundamentally the same as every other business when it comes to everything but the details….
So here’s a common sense approach to managing employees in a 2 minute introductory video and a 5 minute how-to video.
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