Crossover Adds Client Success Manager

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Crossover Marketing

Press Release (UNEDITED): BATTLE GROUND, WA – In a strategic move to boost customer service in the Pacific Northwest, The Crossover Marketing Group proudly announces the addition of Maria Alejandra to its growing team.


Maria’s creativity, enthusiasm for helping others, and bilingual proficiency (English and Spanish) make
her a valuable new asset to the team. As a past sales agent with a diverse background as a chef,
bartender, and administrator, Maria is uniquely qualified and has adept skills to handle various
situations and the experience in understanding and supporting people’s needs… Now, she is ready to
embark on the next chapter of her career with Crossover.


Outside of the office, Maria is a creative soul, she enjoys crafting, designing bags and earrings, and
painting. She is also furthering her education by studying architecture and the Japanese language.
“Her dedication and passion are evident in every task we’ve given her over the past several weeks of
training” said Rob Sutton, expressing his admiration for Maria’s remarkable energy and commitment.
“I wanted someone who shared in my desire to really connect with people, and feel like we hit a home
run here.”


As the new Client Success Manager, Maria will oversee order entry, warranty claims, and overall
customer service. This strategic hire also enables Crossover to transition Sam Sutton outside the office
into a new Relationship Manager role, where he will directly serve accounts alongside Rob and Paul.
Maria’s appointment underscores Crossover’s commitment to delivering exceptional service and
fostering strong relationships in the territory.


“We couldn’t be happier with Maria. She brings an energy and enthusiasm to every task, is very
detailed oriented, and extremely personable, all the traits and skills that we strive for in the DNA
make-up of the entire Crossover Marketing Group“ said Paul Pilat when asked about how she will fit
with the team.

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