Sorry, we missed this while heading out to KnowledgeFest:
Some Ford owners will be reimbursed due to the faulty performance of their infotainment systems.
Vehicle owners and lessees can claim up to $400 in compensation for their MyFord Touch systems as a result of a lawsuit settlement in which Ford will pay out up to $17 million.
The class action suit claimed that 2011-2013 Ford and Lincoln infotainment systems were unresponsive and subject to crashing and freezing while driving. Other complaints included inaccurate GPS information and the inability to connect with a smartphone.
Owners and lessees of new or used vehicles with MyFord Touch that were purchased from a Ford dealer before August 9, 2013, may file a claim by September 20, 2019.
You must have purchased a Ford vehicle in the states of California, Massachusetts, New Jersey, North Carolina, Ohio, Virginia or Washington to submit a claim.
Those who have had three or more repairs to their MyFord Touch system can get a cash card payment of up to $400. Those who have had two repairs receive $250, those who have had one repair receive $100, and those who had no repairs, but were dissatisfied with the MyFord Touch system can receive $45 if a claim is made.