Your Chart for Selling Android Auto

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android auto

There is a lot of confusion among car audio salesmen about which phones can work with Android Auto.

While the simple answer is most phones running Lollipop (Android 5.0) are compatible with Android Auto, this actually varies by carrier as well as smartphone model.  So an LG G2 on AT&T may be Android Auto ready, but not a G2 on T-Mobile.

Additionally,  we hear reports that some Verizon Wireless phones don’t work with the new Pioneer radios (the only Android Auto-ready radios on the market) even though they may be updated to Lollipop.

To help wade through the confusion we called the customer service departments of the four leading carriers to find out which phones may be upgraded to Lollipop on each service.  This, at least, can provide a baseline of phones that might work with Android Auto (a;though it doesn’t solve the Verizon issue).

After about a combined 3 hours on hold or pleading with carrier representatives, this is what we came up with.  Feel free to post your experience in the comment section and we can published a revised chart, if warranted.

Remember, it’s not just about the phone model, but also about the phone carrier, when it comes to the phone’s ability to upgrade to Lollipop.

Lollipop phone chart

 

Tags:Android 5.0Android Autocar stereoLollipop
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8 Comments

  1. I have a Note 3 running Lollipop on Verizon service….. Android Auto doesn’t work for me.
    A coworker has a Note 4 running lollipop on AT&T service and Android Auto works beautifully

  2. Amy – thanks for trying to cut through the clutter on this….. trying to help customers at the retail level with this is a mess.

    1. +1 I too should have thanked Amy for her help and time involved in this project. Thank you!

  3. verizon has always been problematic. some of the poorest customer service on the planet by my
    extensive experience.

    i do not sell the android experience.

  4. And which phones work with Car Play…exactly. As a retailer we already have enough compatibility problems with Android phones. I can’t imagine what a cluster this could be.

  5. Samsung S5, Verizon, not working anymore. Worked when Lollipop first came out but as of about two weeks ago get message saying not compatible.

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