Consumer Reports says that Ford’s MyFord Touch radio and electronics systems may offer lots of functionality, but they may be too complex for some drivers or in some situations.
In fact, the publication pulled its coveted “recommend” rating for the 2011 Ford Edge and Lincoln MKX in its February issue because of the radio/telematics system.
Simple tasks, like changing the climate controls get complicated with small touch screen buttons. But complex tasks, like finding a song off your iPod are simpler with the Ford Sync’s voice activation system.
Consumer Reports testers found that MyFord Touch and MyLincoln Touch systems were “unwieldy” and “difficult to use.” They also required drivers to take their eyes off the road, even though the systems fall within national safety standards, said the publication, according to the Detroit News.
Even with quadruple ways to do a task–voice activation, steering wheel control, touch screen and touch panel–it can still be difficult to simply raise the temperature in the car to 70 degrees, said Consumer Reports in a YouTube video called “Frustrating MyFord Touch.”