To Get the New MyFord Touch Right, Ford Tests it on 1000 Employees

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Before Ford sends out an upgrade for the MyFord Touch to its current customers, it will issue USB drives with the upgrade  to 1,000 of its employees to test the system for a full month.

New MyFord Touch user interface
New MyFord Touch user interface

The randomly picked employees will start getting the beta soon, in stages, starting with a group of managers, said the DailyTech.

As you may remember, Ford announced last month an upgrade to the MyFord Touch that is due to roll out early next year (after the original was too complex for many users).  New features include support for tablet devices and Audible.com audiobooks, improved navigation maps and enhanced voice recognition interaction.

The upgrade has not yet received an official name but you can see it at http://youtu.be/c3k4iDZyhYE

Again, Ford seems to be taking a cue from the computer industry.  After problems with its Vista, Microsoft tested the highly successful Windows 7 through employee trials.

“Employees are a great source for quick feedback, and the best part is that they are eager to help,” said John Schneider, chief engineer, Infotainment, Ford Electronics and Electrical Systems Engineering.

Ford again claims it is acting with the speed to market of a computer or consumer electronics company.  Schneider said, “The new upgrade exemplifies the importance of customer feedback and showcases the flexibility and speed we now have by leveraging software to evolve Ford technology.”

Source: Ford via DailyTech 

 

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