National Retailer Seeks Installers

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An award-winning national retailer is looking for seasoned installers to join our tech, R&D and support team. We are looking for people looking to get out of the daily grind of an install bay and help welcome in the next generation of 12V technologies, while still understanding the nuts and bolts of car audio and video. Our team comprises of MECP certified members and many years of experience. There is ample room to grow in Tech and R&D, as well as in Sales and Marketing so contact us for an opportunity to redefine your career path.

Responsibilities:
Develop technical support guides, handbooks, and methodologies for our associates, customers and product manuals Support products and installation by phone, email and even chat Train and assist sales and service members to help lift our workforce to new levels Troubleshoot problematic installations remotely by phone Approve or deny customer returns from the start to finish of the process. Test and evaluate new product additions Work with merchandising to help bring solutions that will lessen friction with customers Basic Qualifications: High School Diploma Proficiency in English 2+ years mobile electronics installation or tech support experience Outstanding communication skills High attention to detail Bonus Skills: College degree MECP Certification Proficiency in Spanish Microsoft Word and Excel experience Able to type 40+ WPM About Us We’re a nationally recognized retailer and participant in NPD. Job Type: Full-time.

Send resumes to: [email protected]

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